Service Engine

Scale Your Service BDC Without Adding Headcount

Service Engine identifies high-value service opportunities and deploys intelligent AI agents to engage customers and book appointments automatically, 24/7.

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TRUSTED BY MORE THAN 3,000 DEALERSHIPS

  • Sam Pack Auto Group
  • 2-Tasca
  • 3-Gilchrist
  • 4-Lithia
  • 5-Krause-1
  • Crown Automotive
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Revenue Is Walking Out the Door

Dealerships have lost 12% of service visits to competitors since 2018. Manual outreach is no longer effective. 80% of outbound calls go to voicemail, generic emails average under a 20% open rate, and BDC teams are stretched thin and overwhelmed. Every missed touchpoint is lost service revenue.

A Service Revenue Engine That Never Misses a Lead

BizzyCar Service Engine outreach runs in the background, continuously scanning your DMS to identify service opportunities and automatically engage customers through two-way SMS.

No chasing. No manual dialing. No added staff.

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Turn Service Milestones Into Scheduled Appointments

Service Engine automatically identifies high value service opportunities inside your DMS and engages customers through two way SMS conversations.

Routine maintenance, first service visits, previously declined work, and lost customers are all activated without manual effort from your team.

Appointments are written directly into your service scheduler, including Xtime, Dealertrack, Fortellis, and other major platforms.

More Outreach Doesn't Mean More Cost

Traditional outreach scales costs with headcount. BizzyCar scales revenue while costs stay flat.

How it works

Your Data In. Appointments Out.

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Identify

BizzyCar continuously scans your DMS for high-value service opportunities. Let our AI Agents handle the heavy lifting.

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Engage

AI Agents initiate two-way SMS conversations answering questions, handling objections, and confirming availability.

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Book

Appointments are written directly into your service scheduler automatically. No more manual scheduling.

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Escalate

Complex scenarios are routed to your BDC team with full conversational context. This ensures your team is ready.

AI Capabilities

Built for the Service Lane

  • Handles two-way SMS conversations
  • Books non-recall service appointments
  • Writes directly into all major DMS & schedulers
  • Remembers conversation history
  • Trained on dealership-specific preferences
  • Available 24/7/365
  • Built on enterprise-grade infrastructure (AWS & Microsoft)
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Need Help?

Frequently asked questions

How is this different from recall outreach?

Service Engine focuses on non-recall service revenue, including routine maintenance, declined services, and customer win-backs.

Does this replace my BDC team?

No. Service Engine reduces manual workload and escalates only when human involvement is needed.

Which systems does it integrate with?

Service Engine integrates with all major DMS and service schedulers, including Xtime, Dealertrack, Fortellis, and more.

Can dealers control messaging and preferences?

Yes. AI agents are trained on each dealership’s specific rules, pricing guidance, and operational preferences.

Ready to Fill Your Service Bays?
Turn missed service oppotunities into booked appointments—automatically.