Artificial intelligence offers great promise across diverse markets, including the automotive industry. While automotive AI is primarily associated with autonomous driving and similar features, dealerships are also using AI to streamline the business side of their operations.
Franchise dealerships have lost 12% of service visits to aftermarket competitors since 2018, undercutting revenue and upsell opportunities dealers depend on. New vehicle sales have also slipped, with the average age of vehicles on American roads climbing to 12.6 years in 2024. Dealers are seeking solutions, and increasing numbers of AI platforms claim to offer them. But which AI systems will actually increase your revenue?
BizzyCar is an automotive AI platform equipped with the tools you need to turn fixed ops management into a substantial revenue driver. Our advanced AI agent solutions for customer engagement deliver proven results our competitors can’t claim. In this post, we explore what makes BizzyCar the best AI-based automotive solution.
What Dealers Should Expect from Top Automotive AI Companies
Even as more vendors position themselves as automotive AI leaders, many don’t deliver the outcomes that actually drive service lane revenue. Details of fixed ops are treated as afterthoughts. Prime upsell opportunities fall through the cracks. AI outreach software doesn’t integrate with scheduling software, requiring humans to bridge the data entry gap. Customer outreach tools fail to leverage AI’s capacity for two-way conversation, leaving engagement fragmented and appointments unbooked.
So in designing BizzyCar, we asked what dealers want most, where traditional automotive software falls short, and how AI-driven solutions can actually drive revenue in the service lane. Here’s what we believe top automotive AI software should deliver:
What Dealerships Want |
Where the Software Falls Short |
What AI Should Deliver |
|
Real automation (not just tools) |
Requires manual effort to sort leads, contact customers, and coordinate scheduling |
Automated service outreach and scheduling workflows so staff spend less time on repetitive tasks |
|
Booked service appointments (not just outreach) |
Messages get ignored, or customers have to take extra steps to schedule |
Smart two-way text communication that drives faster responses and more service appointments |
|
Accurate VIN/owner targeting beyond the DMS |
Data is incomplete or outdated, so opportunities get missed |
Open recall identification across customer vehicles, fleets, and inventory beyond typical databases |
|
Scheduling that fits parts + shop capacity |
Schedules first, then discovers parts/capacity don’t match |
Verified parts availability and shop capacity so repairs can be completed on arrival |
|
Integrations that reduce complexity |
Each tool creates more logins, training, and handoffs for teams |
DMS-and-scheduler-integrated apps that run in the background, no onboarding required |
|
Compliance-friendly outreach at scale |
Outreach creates TCPA/DNC friction or relies on low-response opt-in channels |
Recall and service outreach at scale without compliance headaches |
|
Clear revenue attribution |
ROI claims rely on vague metrics and “results may vary” disclaimers |
Measurable impact tied to service lane revenue, time savings, and upsell opportunities |
BizzyCar was built specifically around these outcomes, turning automotive repair and maintenance management into an automated, measurable revenue driver.
BizzyCar Delivers Quantifiable Results as a Leader in Automotive Industry AI
BizzyCar’s AI tools leverage machine learning to match dealers’ actual priorities, making our platform smarter than our competitors’. Here’s how our tech supports automotive companies:
- Guaranteed 4:1 ROI over the life of your contract, with an average of 8:1
- $23,813 average additional monthly revenue generated
- 30% customer-pay rate, demonstrating the value of upsell opportunities
- Dealership employees save 10-15 hours per week through automation
- Improved Customer Satisfaction Index (CSI) and Net Promoter Scores (NPS)
Our AI platform quickly pays for itself, making it a smart investment for any company looking to boost revenue and enhance profitability.
How BizzyCar Leverages AI to Drive Dealer Service Revenue
The BizzyCar platform includes several interrelated products that work together to improve dealership revenues. Each employs AI differently:
Recall Outreach
Recall Outreach identifies vehicles with open recalls wherever they are, including customer-owned vehicles, fleet vehicles, and even vehicles for sale on independent car lots. Once identified, AI contacts customers directly via interactive SMS to schedule appointments and automatically adds those appointments to your DMS and scheduler. Recall Outreach also verifies part availability and shop capacity, so customers only come in when you’re ready for them.
Recall Scout
Recall Scout identifies open recalls in appointments booked up to 30 days in advance and notifies customers before their visit. A staggering 60 percent of vehicles leave dealerships with open recalls, so Recall Scout boosts revenues by optimizing these existing appointments. Customers are more likely to approve recall fixes if they’re already coming to the dealership, and many appreciate the proactive approach.
Mobile Service
Mobile service is a great way for dealerships to accommodate customers, and it offers many of the same upsell opportunities. BizzyCar’s mobile service saves time with a mobile-first workflow covering navigation, MPIs, photos, and payments, enabling your team to concentrate on vehicle repairs. You’ll also save floor space for complicated, higher-revenue jobs.
Service Engine
We developed our latest solution, Service Engine, in direct response to dealership feedback. This software drives more customer-pay service appointments by identifying non-recall service opportunities and automatically reaching out to customers via two-way AI conversations. Service Engine supports common fixed ops goals like first service visits, upcoming service intervals, declined service recovery, and reengaging lost customers.
BizzyCar Makes AI Intuitive
A lot of AI tech can feel complex and out of reach for everyday applications, but BizzyCar is designed to be intuitive. Our solutions integrate directly with the systems you already use, and they run in the background, so your team doesn’t need new login credentials or software training. If you use systems BizzyCar doesn’t yet integrate with, our team will build a custom integration that suits your needs.
Your customers will also benefit from BizzyCar’s user-friendly features. Autonomous communication establishes a personal connection by addressing customers by name, identifying the vehicle’s make and model, and choosing appropriate language. For instance, issues involving motors are more pressing than faulty windshield wipers, and AI communication approaches them accordingly. The AI agent answers customers’ appointment and service questions in real time, and books their appointment on the spot.
Payments are streamlined, and customers receive appointment reminders via email, SMS, and push notifications. Reaching out to customers through convenient channels enhances engagement and response rates, leading to increased revenue and stronger brand loyalty.
Book a BizzyCar Demo Today
We’re confident BizzyCar is the best AI tool for dealerships of all sizes, but don’t take our word for it. Schedule a demo today and see for yourself how BizzyCar drives dealer revenues with smart AI solutions.