Recall Date: 4/9/2026
NHTSA ID: 26V225
MFr. Campaign Number: 35D
Manufacturer: Chrysler
Affected Components: Instrument Panel Cluster (IPC)
Potential Number of Units Affected: ~65,348
Which Ram vehicles are affected?
This recall covers six Ram truck and cab chassis configurations spanning model years 2025 and 2026. All are equipped with a 3.5-inch instrument panel cluster (IPC) containing suspect software introduced during a specific production window.
FCA US estimates approximately 1% of the 65,348 vehicles in the population carry the active defect — roughly 653 units.
The defect is a software issue inside the 3.5-inch IPC, supplied by Marelli North America. The cluster contains software that can render it inoperative at startup or while the vehicle is in motion. Each model’s suspect period is defined by engineering release and manufacturing records identifying when the suspect software was first introduced and when it was last used in production. The Ram 1500 population also includes vehicles that received the suspect IPC during a service visit, not just at the factory.
What drivers need to know
An inoperative instrument panel cluster means the driver loses access to critical safety information while operating the vehicle. Federal Motor Vehicle Safety Standards require these trucks to display specific warning lights and indicators — including the BRAKE warning light, Electronic Stability Control (ESC) status, Tire Pressure Monitoring System (TPMS) alert, and gear selection indicator. When the IPC goes dark, none of those alerts can reach the driver.
The consequence is direct: a driver operating a truck with low tire pressure, compromised brakes, or a disabled stability system has no way to know unless the cluster tells them. Without that feedback, they continue driving in a condition that elevates crash risk, with no prior warning that anything is wrong. The Part 573 report lists no warning for this condition. The IPC either works or it doesn’t.
The fix is a software update. FCA US dealers will reprogram the IPC with corrected software at no cost to the owner. Dealers were notified on or about April 16, 2026. Owner notification letters are scheduled to be mailed May 28–29, 2026. VINs have been searchable on the NHTSA recall database since April 16, 2026.
Owners can check whether their vehicle is affected by visiting nhtsa.gov/recalls or contacting their local Ram dealer.
Ram recall background
FCA US opened this investigation on January 21, 2026, after identifying inoperative IPC issues on Ram trucks and cab chassis vehicles built with the 3.5-inch cluster. Over the following two months, the Technical Safety and Regulatory Compliance (TSRC) team worked with Engineering and Manufacturing to understand the failure modes and define the affected population.
On March 18, 2026, TSRC confirmed that a vehicle build issue existed and that it potentially constituted noncompliance with seven Federal Motor Vehicle Safety Standards. On April 2, 2026, FCA US’s Vehicle Regulations Committee formally confirmed the noncompliance, and the recall was submitted to NHTSA on April 9, 2026. The root cause is not detailed in the Part 573 submission.
The recall spans six Ram vehicle lines, the 1500, 2500, and 3500 pickups, plus 3500, 4500, and 5500 cab chassis, making it one of the broader Ram actions so far in 2026 by model line count. With dealers already notified and owner letters arriving in late May, Ram dealers should be prepared for service scheduling volume to build through June.
For a full view of Ram’s recall activity and other major OEM recalls this past quarter, see BizzyCar’s most recent quarterly recall report.
Read the latest BizzyCar Quarterly Recall Report →
How BizzyCar can help
65,348 trucks across six model lines means Ram dealers are managing a broad, mixed affected population. Owner letters don’t arrive until late May, which means there’s a window right now to identify which customers are affected and reach them before official notification lands. That’s not just an efficiency play; it’s a service retention opportunity on newer trucks where the customer relationship is still being built.
BizzyCar’s Recall Outreach product identifies vehicles with open recalls in a dealer’s customer base and initiates automated two-way SMS outreach to schedule service. The IPC software update is a quick fix, which means higher appointment throughput and less time per RO. For Ram dealers carrying 1500, 2500, 3500, or cab chassis customers, proactive outreach turns a late-May inbound surge into an orderly service pipeline that starts filling now. Book a Demo.