Recall Date: 5/1/2026
NHTSA ID: 26V281
MFr. Campaign Number: Not Assigned
Manufacturer: Mercedes-Benz USA, LLC
Affected Components: Infotainment Control Unit Software (Instrument Cluster Display)
Potential Number of Units Affected: ~144,049
Which Mercedes-Benz vehicles are affected?
The recall covers a broad cross-section of model year 2024-2026 Mercedes-Benz vehicles built on the 192 (AMG GT), 206 (C-Class), 214 (E-Class), 232 (SL), 236 (CLE), and 254 (GLC) platforms. The full population spans 61 distinct vehicle configurations and includes both standard Mercedes-Benz models and AMG variants.
Among the higher-volume configurations: the 2025 C-Class accounts for 13,612 units, the 2025 GLC 300 for 13,074 units, the 2026 GLC 300 4MATIC for 11,372 units, the 2024 E 350 4MATIC for 6,759 units, and the 2025 E 350 4MATIC for 4,970 units. Production dates for the affected population run from September 19, 2022, through February 6, 2026.
Mercedes-Benz estimates 100% of the population carries the suspect software version. Vehicles outside the recall population have already received a more robust infotainment software variant.
Full list:
Mercedes-Benz USA — Total: 144,049 units
Format: Year, Make, Model - Affected Unit Count
-
2026 Mercedes-Benz GLC 300 4MATIC Coupe — 5
-
2026 Mercedes-Benz E 350 4MATIC — 244
-
2025 Mercedes-Benz C 300 4MATIC — 11,372
-
2026 Mercedes-Benz AMG GLC63 S E 4MATIC+ Coupe — 25
-
2025 Mercedes-Benz E 350 4MATIC — 4,970
-
2026 Mercedes-Benz GLC 300 — 753
-
2024 Mercedes-Benz CLE 300 4MATIC Cabriolet — 2,753
-
2026 Mercedes-Benz GLC 350 e 4MATIC — 1,744
-
2025 Mercedes-Benz GLC 300 4MATIC Coupe — 5,813
-
2026 Mercedes-Benz AMG SL43 — 50
-
2025 Mercedes-Benz CLE 300 4MATIC Cabriolet — 2,368
-
2024 Mercedes-Benz E 450 4MATIC — 1,429
-
2025 Mercedes-Benz E 450 4MATIC All-Terrain — 1,928
-
2026 Mercedes-Benz E 450 4MATIC All-Terrain — 66
-
2026 Mercedes-Benz AMG GLC63 S E 4MATIC+ — 13
-
2025 Mercedes-Benz C 300 — 13,612
-
2025 Mercedes-Benz AMG GLC63 S E 4MATIC+ — 506
-
2024 Mercedes-Benz E 350 4MATIC — 6,759
-
2026 Mercedes-Benz AMG GLC43 — 99
-
2025 Mercedes-Benz CLE 450 4MATIC Cabriolet — 701
-
2026 Mercedes-Benz CLE 300 4MATIC — 521
-
2026 Mercedes-Benz CLE 300 4MATIC Cabriolet — 543
-
2024 Mercedes-Benz E 450 4MATIC All-Terrain — 545
-
2025 Mercedes-Benz GLC 300 — 13,074
-
2026 Mercedes-Benz AMG SL63 S E Performance 4MATIC+ — 12
-
2024 Mercedes-Benz CLE 450 4MATIC Cabriolet — 1,060
-
2026 Mercedes-Benz E 350 — 432
-
2026 Mercedes-Benz CLE 450 4MATIC — 30
-
2025 Mercedes-Benz CLE 300 4MATIC — 1,305
-
2026 Mercedes-Benz AMG SL63 4MATIC+ — 17
-
2026 Mercedes-Benz C 300 4MATIC — 134
-
2025 Mercedes-Benz E 450 4MATIC — 2,658
-
2026 Mercedes-Benz GLC 300 4MATIC — 656
-
2026 Mercedes-Benz CLE 450 4MATIC Cabriolet — 63
-
2025 Mercedes-Benz AMG GLC63 S E 4MATIC+ Coupe — 915
-
2025 Mercedes-Benz E 350 — 4,154
-
2026 Mercedes-Maybach SL 680 4MATIC+ — 60
-
2026 Mercedes-Benz AMG SL55 4MATIC+ — 28
-
2024 Mercedes-Benz CLE 300 4MATIC — 5,007
-
2026 Mercedes-Benz E 450 4MATIC — 8
-
2024 Mercedes-Benz CLE 450 4MATIC — 1,018
-
2025 Mercedes-Benz CLE 450 4MATIC — 496
-
2026 Mercedes-Benz AMG GT43 — 1
-
2026 Mercedes-Benz C 300 — 86
-
2025 Mercedes-Benz GLC 350 e 4MATIC — 15,844
-
2025 Mercedes-Benz GLC 300 4MATIC — 25,044
-
2025 Mercedes-Benz AMG E 53 e 4MATIC+ — 1,797
-
2025 Mercedes-Benz AMG GLC43 — 2,303
-
2026 Mercedes-Benz AMG E 53 4MATIC+ — 27
-
2026 Mercedes-Benz AMG GLC43 Coupe — 89
-
2025 Mercedes-Benz AMG GLC43 4MATIC Coupe — 1,948
-
2024 Mercedes-Benz AMG CLE53 4MATIC+ — 1,718
-
2025 Mercedes-Benz AMG CLE53 4MATIC+ Cabriolet — 1,936
-
2025 Mercedes-Benz AMG C63 S E 4MATIC+ — 558
-
2026 Mercedes-Benz AMG C63 S E Performance 4MATIC+ — 2
-
2025 Mercedes-Benz AMG CLE53 4MATIC+ — 2,122
-
2026 Mercedes-Benz AMG CLE53 4MATIC Cabriolet — 164
-
2026 Mercedes-Benz AMG C43 4MATIC — 4
-
2026 Mercedes-Benz AMG E 53 4MATIC+ Wagon — 56
-
2025 Mercedes-Benz AMG C43 4MATIC — 1,696
-
2026 Mercedes-Benz AMG CLE53 4MATIC — 162
What drivers need to know
The defect is a software condition in the infotainment control unit. Under certain operating circumstances, the system triggers an intended reset as part of a fallback behavior. During the brief interruption while the reset is in process, the instrument cluster may fail to display driving-related information — including speed, warning telltales, and other indicators a driver relies on to operate the vehicle safely.
There is no warning before the reset occurs. When it does, the driver may notice a brief interruption of information visibility in the cluster. The risk is straightforward: without that information, a driver could miss a critical warning or operate without speed reference, which increases crash risk.
The remedy is a software update to the infotainment control unit, performed at an authorized Mercedes-Benz dealership at no cost to the owner. Affected vehicles are within the New Vehicle Limited Warranty period, so no separate reimbursement plan is offered. Dealer notification is scheduled for May 8, 2026, and owner notification for June 26, 2026. VINs have been searchable on NHTSA since May 8.
Mercedes-Benz recall background
This campaign did not start as a U.S. recall. In August 2025, Mercedes-Benz AG began rolling out a new display software version designed to reduce sensitivity to certain system influences that could trigger a display reset. In December 2025, based on regulatory expectations and a higher volume of customer complaints in Korea, Mercedes-Benz submitted a Foreign Recall Report to NHTSA for the Korean campaign.
In April 2026, NHTSA discussed the U.S. software update with Mercedes-Benz during analysis of Vehicle Owner Questionnaires. At that point, approximately 62% of the U.S. population had already received the OTA update. NHTSA noted that other OEMs had addressed similar instrument panel display issues through formal safety recalls. On April 27, 2026, Mercedes-Benz AG decided to transform the remaining OTA campaign into a U.S. safety recall to ensure consistency and improve the response rate on the remaining population.
Mercedes-Benz is aware of warranty claims, field reports, and service reports from October 2023 through April 2026 in the U.S., but no crashes, accidents, or injuries have been attributed to the condition.
For a full view of Mercedes-Benz recall activity and cross-OEM trends from earlier this year, see BizzyCar's Q1 2026 Recall Report.
Read the BizzyCar Q1 2026 Recall Report →
How BizzyCar can help
144,049 vehicles is a meaningful number for a brand the size of Mercedes-Benz, and the recall spans the full luxury lineup — C-Class, E-Class, GLC, CLE, SL, and AMG. With dealer notification on May 8 and VINs already searchable, dealers have a roughly seven-week window before owners are formally notified on June 26. That window matters more than usual here: 62% of the population has already received the OTA, so the remaining 38% is the population that hasn't engaged with software updates and is the most likely to also miss a mailed recall letter.
BizzyCar's Recall Outreach product identifies open recall vehicles in a dealer's customer database and initiates automated two-way SMS outreach. Owners get notified with their recall status and the ability to schedule service immediately. For Mercedes-Benz dealers, getting the holdout segment in before the June letter lands is a service-drive opportunity and a brand-loyalty signal that lines up with the premium experience these customers expect. Book a demo.